Privacy Policy

Last Updated: August 21, 2026


Fulton Theatre respects your privacy and is committed to protecting the personal information you provide when using this shop.thefulton.org webstore. This Privacy Policy explains what information may be collected, how that information is used, and how it may be shared in connection with your order.


The Fulton Theatre Webstore is powered by Hot Frog Print & Media, which provides webstore services and handles the production, processing, and fulfillment of orders placed through this website.


Information We Collect

When you place an order or provide information through the webstore, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Information you provide when contacting us regarding an order


Payment information is processed securely through the webstore's payment processing provider. Fulton Theatre and Hot Frog Print & Media do not directly store complete credit or debit card information.


How We Use Your Information

Information collected through the webstore may be used to:

  • Process and fulfill your order
  • Process payments and transactions
  • Provide order confirmations and updates
  • Produce and prepare purchased merchandise
  • Arrange shipping and delivery
  • Respond to questions or customer service requests
  • Maintain and operate the webstore
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal and regulatory requirements
  • This webstore is powered by Ecwid, an essential non-removable component of the site used to process orders and operate the online store. Please review Ecwid's Privacy Policy for information about how Ecwid collects, uses, and protects personal information.


Hot Frog Print & Media

The Fulton Theatre Webstore is powered and fulfilled by Hot Frog Print & Media.


When you place an order, information necessary to process and fulfill that order is made available to Hot Frog Print & Media. This may include your name, contact information, shipping address, items purchased, and other order-related details.


Hot Frog Print & Media uses this information for purposes related to operating the webstore, producing merchandise, processing orders, providing customer service, and shipping or fulfilling purchases.


Customer information received through the Fulton Theatre Webstore is not sold or rented by Hot Frog Print & Media.


Third-Party Service Providers

Information may also be shared with trusted third-party service providers when necessary to complete your transaction or provide services related to your order. These providers may include payment processors, shipping carriers, and other technology or service providers required to operate the webstore.


These providers receive information only as necessary to perform their respective services and are subject to their own privacy and security practices.


Sharing of Personal Information

Fulton Theatre and Hot Frog Print & Media do not sell or rent personal information collected through this webstore.

Information may be disclosed when necessary to:

  • Process and fulfill orders
  • Provide requested services
  • Complete transactions
  • Comply with applicable laws or legal requests
  • Protect the rights, property, or security of Fulton Theatre, Hot Frog Print & Media, or others
  • Prevent fraud or misuse of the webstore


Data Security

Reasonable administrative and technical safeguards are used to help protect personal information from unauthorized access, loss, misuse, or disclosure.


While reasonable steps are taken to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.


Data Retention

Order and customer information may be retained for as long as reasonably necessary to fulfill orders, maintain transaction and business records, provide customer service, comply with legal or accounting obligations, and resolve disputes.


Children's Privacy

This webstore is not intended to knowingly collect personal information directly from children under the age of 13. If we become aware that personal information from a child under 13 has been collected without appropriate consent, reasonable steps will be taken to delete that information.


Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information maintained about you.


Questions or requests regarding personal information collected through this webstore may be submitted using the contact information below.


Links to Other Websites

This webstore may contain links to other websites. Fulton Theatre and Hot Frog Print & Media are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.


Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to the webstore, fulfillment practices, or applicable requirements. Updates will be posted on this page with a revised "Last Updated" date.


Contact Us

For questions regarding the Fulton Theatre Webstore or an order placed through the store, please contact:


Webstore Powered & Fulfilled By:
Hot Frog Print & Media

118 West Allen Street

Mechanicsburg PA 17055

Phone: 717-697-2204

Email: Digital@hotfrogmedia.com



Fulton Theatre
12 North Prince Street
Lancaster, PA 17603

Phone:
717-397-7425
Website:
www.thefulton.org